In an industry dominated by legacy booking platforms and traditional travel advisors, we're taking a different path. We've built what we call the 'world's most intelligent travel concierge'—an AI system that combines deep hospitality knowledge with exclusive hotel partnerships.
We launched with a simple premise: luxury hotel perks shouldn't require spending tens of thousands on travel advisors or accumulating millions of loyalty points. Instead, we negotiate these benefits directly with hotels and pass them to members for a modest annual fee.
At the heart of our platform is Vivi, an AI concierge trained on extensive hospitality data. Unlike chatbots that simply answer FAQs, Vivi can hold nuanced conversations about travel preferences, compare properties across multiple dimensions, and remember details from past interactions.
We spent months training Vivi to think like a luxury travel advisor. She understands the difference between a Four Seasons and an Aman, knows which rooms have the best views, and can recommend properties based on subtle preferences that travelers often struggle to articulate.
We've secured partnerships with over 5,000 luxury hotels across 100+ countries. These aren't just listing agreements—they're genuine partnerships where hotels provide our members with complimentary breakfast, room upgrades when available, and hotel credits.
What makes our approach unique is the hybrid model. While Vivi handles the majority of interactions, complex requests—wedding blocks, multi-destination itineraries, special requirements—are seamlessly escalated to human concierges who can negotiate directly with hotels.
The question isn't whether AI will transform travel booking. It's which companies will figure out how to combine AI efficiency with the personal touch that luxury travelers expect. We believe we've found that balance.
We currently offer two membership tiers: Plus at $49/year and Pro at $99/year, with an invitation-only Black Card tier for high-frequency luxury travelers. We're seeing strong retention rates and continue to expand our hotel network across Asia-Pacific and Europe.